Refund policy
Welcome to our online store! We value your business and strive to ensure your satisfaction with your purchase; however, it's important to maintain a clear and concise return policy for the benefit of our customers and business.
We accept returns only in the case of manufacturing defects, reasonable workmanship quality issues or damage incurred during shipping. We do not accept returns or exchanges for reasons such as change of mind, ill-fitting size or color choice, or similar reasons.
Prints arriving damaged happen very rarely, but we understand there can sometimes be unforeseen incidents in transit. If your print arrives damaged, please contact us within 10 days of receiving the item. We will ask that you take photographs of the damage, including the packaging, and email them to us at contact@skyview-studios.com. We will review the situation promptly and arrange for a replacement or a refund as per your preference. Your satisfaction is our highest priority, so rest assured we will do everything we can to rectify the situation.
We encourage customers to review their order carefully before finalizing the purchase and are hopeful you will be pleased with your final purchase.